Introduction
At Globaxify, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
We adhere to the highest standards of data protection and comply with applicable privacy laws, including GDPR, CCPA, and other international regulations. By using our website, you consent to the practices described in this policy.
Data Protection
Your data is encrypted and stored securely using industry-standard protocols.
Your Control
You have full control over your personal data and can request its deletion anytime.
Information We Collect
We collect various types of information to provide and improve our services. This includes information you provide directly and data collected automatically.
| Data Category | Examples | Collection Method |
|---|---|---|
| Personal | Name, email, phone number, company name, billing address | Contact forms, account registration, direct communication |
| Usage | Pages visited, time spent, clicks, referring URLs | Cookies, analytics tools, server logs |
| Technical | IP address, browser type, device info, operating system | Automatic collection when accessing our website |
Note: We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health information unless explicitly required for specific services with your consent.
How We Use Your Information
We use the collected information for various legitimate business purposes, always ensuring transparency and lawful processing:
- Service Delivery: To provide, maintain, and improve our Shopify development services
- Communication: To respond to inquiries, send project updates, and provide customer support
- Personalization: To tailor our services and website content to your preferences
- Analytics: To understand user behavior and improve website performance
- Marketing: To send promotional materials (only with your explicit consent)
- Legal Compliance: To comply with legal obligations and protect our rights
- Fraud Prevention: To detect and prevent fraudulent activities and security breaches
Your Privacy Rights
Depending on your location, you have certain rights regarding your personal data. We are committed to facilitating these rights:
Right to Access
Request copies of your personal data we hold
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data ("Right to be Forgotten")
Right to Restrict
Request limitation of processing your data
Right to Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests or direct marketing
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days as required by applicable law.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
Despite our best efforts, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
- Active Accounts: Data retained while your account is active or as needed to provide services
- Inactive Accounts: Data deleted or anonymized after 2 years of inactivity, unless legal obligations require retention
- Marketing Data: Retained until you opt out or withdraw consent
- Legal Compliance: Some data may be retained longer if required by law (e.g., tax records for 7 years)
When we no longer need your data, we will securely delete or anonymize it in accordance with our data retention policies.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any material changes by:
- Posting the updated policy on this page with a revised "Last Updated" date
- Sending an email notification to registered users (for significant changes)
- Displaying a prominent notice on our website
We encourage you to review this policy regularly. Your continued use of our services after changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer.
Contact DPO